FAQ



How can I purchase the FLUUX?

Please visit our Products Collections page to browse and purchase all of our different phone models. We are constantly updating our supported phones and vaping products.


How old do you have to be to purchase the FLUUX battery smartphone case?

We require that all of our users be 21+ in order to purchase the FLUUX battery smartphone case and use our companion mobile app.


How much is the FLUUX?

The FLUUX retails for $79.99, but pre-orders on select cases begin at $59.99 for a limited time. Please see the relevant product pages for more information.


Does the FLUUX come in any colors other than black?

As of now, black is the only color that is available. We hope to have more colors and even limited editions in the near future.


What types of phones work with FLUUX?

Our first supported phones are the Apple iPhone X and Xs models.  However, we are working very hard to support more Apple phones and additional manufacturers.  Please visit our Products Collections page to browse and purchase all of our different phone models.


If I have an iPhone, can I use my lightning charging cable and headphones without taking the case off?

The iPhone FLUUX model uses a Lighting cable port, and is Apple MFI certified. This makes the FLUUX a trusted device and will allow you to play music through your Lighting cable headphones, charge your device, and even use Carplay.


What type of charging port does the Samsung Galaxy or Google Pixel FLUUX versions use?

The Samsung and Google Pixel FLUUX versions use USB-C for charging.


Does the FLUUX protect your phone from falls or other accidents?

Yes, the FLUUX is designed to give your phone 360-degree protection. The FLUUX has a raised lip in order to protect your screen from a fall. FLUUX is also water-resistant and uses molded silicone and plastic to cushion a large fall.


How big is the battery in the FLUUX case?

It’s 4,000 mAh. For those of us that aren’t battery experts, it’s about 1.5 times the size of an iPhone battery (2,800 mAh).


Will charging my phone drain the entire FLUUX battery?

No! The battery is partitioned in such a way that only about half of the 4,000 mAh battery can go to the phone, while the other 2,000 mAh can be used solely for charging your vaporizer!


How quickly does FLUUX charge a JUUL and smartphone?

The FLUUX can adjust the charging rate from 1 to 2.5 to 5 amps. At 5 amps, the FLUUX can charge your devices at twice the speed of a normal charger.


How many times over can the FLUUX charge my JUUL in a single use?

The FLUUX can charge your JUUL 10 times over. The JUUL is 200 mAh. The FLUUX is 4,000 mAh, half of which is for JUUL charging.


How does the FLUUX case work?

FLUUX simply plugs into your phone by sliding on the back. After a vape is inserted, it will automatically begin to charge and the right row of lights will turn on. If the button on the back is pressed, the FLUUX will begin charging the phone as well and you will see the left row of lights turn on. Press and hold the button on the back for 3 seconds to power off.


How does FLUUX communicate with my phone?

The FLUUX communicates via Bluetooth with your phone automatically.


Why are there two rows of lights on the back?

The two rows of lights on the back of the FLUUX represent the battery capacity.  

Left Row = Phone Battery

Right Row = Vape Battery


Is the FLUUX mobile app available on the Google Play Store or Apple Store?

The FLUUX mobile app is available to all customers who purchase a phone case.

 


What value does the FLUUX mobile app give to users?

The FLUUX mobile app allows our users to quantify their vaping habits by providing detailed analytics and insight into how much they are spending and using their vape. The mobile app also provides unparalleled convenience and to users who want a simple, bespoke solution for re-ordering pods and controlling their habit. The FLUUX app learns your behavior and can customize shipments based on your history or desired usage.  We are constantly adding new features so please make sure to always download the latest version.


Do I have to use the mobile app?

The FLUUX mobile app is not required, but it is highly recommended to get the most out of your experience.


How do I contact customer support?

Any time at hello@fluux.com or via chat on our website.


How much does shipping cost?

Please see our Shipping Page for all the latest information on shipping, cost, and fulfillment times.


 


Backside view of Fluux phone case with indicator lights blinking full.

Control your vaping with the only battery phone case that monitors your vape.

Track pods, usage, & understand your behavior all while charging.

Backside view of Fluux phone case with indicator lights blinking full.
Samsung Galaxy S10 & JUUL Charging Case

Samsung Galaxy S10 & JUUL Charging Case

$59.99 $79.99
Apple iPhone Xr & JUUL Charging Case

Apple iPhone Xr & JUUL Charging Case

$59.99 $79.99
Apple iPhone 11 & JUUL Charging Case

Apple iPhone 11 & JUUL Charging Case

$59.99 $79.99
Apple iPhone X/Xs & JUUL Charging Case

Apple iPhone X/Xs & JUUL Charging Case

$59.99 $79.99

TRACK BEHAVIOR WITH OUR APP




View of the Fluux app home screen showing charge status of vape and case.
View of the Fluux app analytics screen showing money spent, pods used, and pods left.
View of the Fluux app history screen showing daily, weekly, monthly, and yearly views of the analytics.
View of the Fluux app refill screen showing the step in which you choose your favorite flavors.




Features


High Capacity Battery

Get nearly one and a half phone charges or 20 full JUUL charges, or something in between.

2x Faster Charging

With our superior batteries, you can charge your phone in 1 hour or JUUL within 30 minutes.

360 Degree Protection

Fluux absorbs the hardest falls while still allowing easy access to ports, volume, and hold buttons.

JUUL Storage

You can securely, discreetly, and conveniently store your JUUL.

Mobile App

Get analytics and insights about your vaping habits, goals, history, and money spent on pods.

Apple Certified

Recharge your Fluux with the lightning cable, charge your phone without error messages, and plug in your lightning cable headphones without issues.

Headshot of Penelope R.

Fluux has changed the way I use my JUUL. I keep my pod stored in my Fluux case, and know just how many times I’m taking it out each day.

Penelope R.

Headshot of Noah W.

I really like how I can charge by my Juul and iPhone at the same time. It's awesome not carrying around 2 separate cords and plugs all the time.

Noah W.

Headshot of Priscilla S.

I used to hate worrying about running out of power on my Juul. Now I never stress about staying charged, plus my iPhone gets extra battery life, too!

Priscilla S.

Tons of Charge. Lightning Fast.


With our 4000mAh battery, your phone and JUUL will charge twice as fast.

Backside view of Fluux phone case with indicator lights blinking full. Backside view of Fluux phone case with indicator lights blinking full.
Backside view of Fluux phone case at a slight angle.

Power in Protection.


Fluux absorbs the shock of the hardest falls, keeping your devices safe and protecting your investment.

Backside view of Fluux phone case at a slight angle.

Keep on Keeping on.


Fluux doesn't block your USB-C or Lightning port, so you can use your existing cables, plug in your headphones, and use Apple CarPlay without having to take your case off.

Bottom view of Fluux phone case that shows lightning port and speaker openings.
Woman extracting her vape from the Fluux case.
Man holding his vape and Fluux case.
Woman sitting on bench, holding Fluux case and vape, looking at her phone.
Fluux case with vape inserted resting on bench.
Man retrieving his Fluux and vape from his coat pocket.